GRAND RAPIDS, MICH. – Every second counts when you work for an emergency services provider — it’s why Life EMS Ambulance uses Marvlis
“Which is Mobile Area Routing and Vehicle Location Information System,” said Tony Sorensen, Life EMS Ambulance’s vice president of resource performance.

The software looks similar to programs meteorologists use when forecasting the weather.

“The darker it is just like in a weather radar, the darker it is the more severe it is, the higher the probability that multiple calls will occur in that area at the same time,” Sorensen said.

The technology uses geospatial analysis to separate the urgency of responding to a location versus elsewhere.

“With this program, we’re able to strategically put vehicles where they need to be so we can get to that call in a timely fashion,” Sorensen said.

Which means getting to you in emergencies — quicker.

“We’ve steadily seen an increase or a reduction in response times where we’re getting to the patient faster and faster,” Sorensen said.

The software covers all “priority one” calls, which is the highest level of emergency.

“What it’s doing is predicting human behavior, so when you think about it — when you’re driving to work or school every day, understandably you’re using the same route, so those are patterns of human behavior,” Sorensen said.

AMR, another emergency services provider, doesn’t use the same software, however they use statistics to figure out where to park their trucks and paramedics. Every six months, those locations are reevaluated to make sure they’re meeting the needs of their patients.

(© 2017 WZZM)

Life Care Plus Memebership Agreement

I understand that I am responsible for payment of ambulance services. The annual $39 membership fee for Life Care Plus limits my out-of-pocket cost related to ambulance transports covered by insurance ($59 membership fee for those without insurance coverage) for medically necessary ground ambulance transportation provided by Life EMS.

EFFECTIVE DATES:
I understand that my membership is effective upon receipt of full payment and signed membership contract, and coverage is through April 30th of the year following my sign-up.

IF I HAVE INSURANCE, WHO RECEIVES CLAIM PAYMENTS:
I understand that Life Care Plus is not insurance and that Life Care Plus will bill for payments from my insurer or third party agency, (e.g. Medicare, BCBS, etc.) including any supplemental or complementary insurance. If the insurance company sends me a check for services rendered by LIFE EMS AMBULANCE, I agree to promptly forward that check to LIFE EMS AMBULANCE. I hereby authorize payment directly to LIFE EMS for ambulance services otherwise payable to me. I authorize any holder of medical or other information about me, to release to the Centers for Medicare and Medicaid Services (CMS), its agents, other insurance carriers, or LIFE EMS, any information needed to determine these benefits in the past, now or in the future.

WHAT IS MEDICALLY NECESSARY:
I understand that Life Care Plus Membership Services are restricted to “medically necessary ambulance service”, defined as the specific need for ambulance service transportation to and from a hospital within the LIFE EMS service area in Kent, Ottawa, Kalamazoo, Newaygo, Lake, Ionia/Belding, Mason, Allegan counties, Georgetown/Hudsonville/Jamestown areas and NE Van Buren County (specific coverage area description available from the LIFE EMS business office), where use of alternate forms of transportation (wheelchair van, private car, taxi) would be medically inappropriate given the patient’s condition. LIFE EMS may require physician certification of the medical necessity of ambulance transport. I understand this membership can be terminated by LIFE EMS if it has evidence of abuse of this program. Ambulance transport to such places as a physician’s office is not covered.

IF SERVICES ARE NEEDED OUTSIDE THE LIFE EMS SERVICE AREA:
I understand that if long-distance, non-emergency ambulance services are required outside the LIFE EMS service area, additional fees may be charged to me by LIFE EMS.

ADDITIONAL SERVICES:
Wheelchair/Mobility Transportation and other services are available at special “member only” discounted rates. Please contact the business office for details.

WHO IN MY HOME IS COVERED BY THIS PROGRAM:
The Life Care Plus program covers those residing in your household. A “household” is defined as self and spouse, or single parent, their children under the age of 21 years living at the same address, or a single individual household. I UNDERSTAND THAT I MUST USE THE SERVICES OF LIFE EMS AMBULANCE IN ORDER TO BE ELIGIBLE FOR MEMBERSHIP BENEFITS.

TERM OF THE MEMBERSHIP AGREEMENT:
I understand that my initial membership payment covers the time period from the date on which Life EMS receives my signed contract and my full payment, and continues until April 30 of the year following my sign-up. Membership fees are not refundable, even if I attempt to terminate during a term.

Serving you throughout the Greater Grand Rapids, Kalamazoo/Portage, Ionia/Belding, Newaygo, Lake & Mason Co’s, Allegan, and now Georgetown/Hudsonville/Jamestown areas and NE Van Buren County.

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